A process would be defined as a pattern of behavior that the client either wants to enhance or reduce in their daily practice. In process coaching a clear definition of the “what is” that needs to be changed is established.

Once the objective is defined then developing a strategy around the shift and its implementation follows in successive sessions. When an executive or manager engages in process coaching they create awareness around boundaries that are impeding their performance. Once these boundaries shift the client is able to work more efficiently where by improving performance and over all value to the organization.